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Managing Vendor Complexity

Few IT departments are fortunate enough to have all of their network needs met by one vendor. Most organisations have complex, multi-vendor environments built up through years of growth and change, or as a result of merger or acquisition.

While the overall trend is towards converged voice and data networks, for most organisations replacing the legacy environment with a new, end-to-end solution from one vendor is an unrealistic prospect – even if a single vendor could provide everything that was needed.

Instead, IT teams tend to purchase and integrate point solutions from different vendors in order to deliver the services the business needs. But as organisations embrace new technologies like cloud, mobile and online collaboration, this patchwork approach creates even more complexity and ultimately increases costs.

A multi-vendor environment presents challenges and cost overheads in several areas: from finding the right skills to integrate and manage all of the different components, to ensuring the network as a whole delivers the best possible performance.  There’s also the need to manage multiple contracts and deal with multiple – often conflicting – support desks when something goes wrong.

We are experts in managing the complexity of multi-vendor networks. We have the skills and tools to provide end-to-end multi vendor networking management that ensures a seamless experience for users and removes the hassle of individual vendor management. And because we’re vendor-independent, we’ll ensure you get the most out of your existing investments as we help you move to a simplified environment.

Contact us to find out how we can reduce the complexity of implementing or managing your multi-vendor network, using our Network Maturity Assessment, Network Management service, Support Services and Network Skills.
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