The promise of unified communications will change the way we work forever. Through an integrated infrastructure, organisations hope to be able simultaneously simplify their communications platform and boost their business responsiveness.
Many enterprises have already deployed a converged IP infrastructure to reduce the operational expense involved in maintaining separate data and voice networks. Now, with the emergence of unified communications, organisations are finding they could get even more value from this converged infrastructure. By integrating conferencing, instant messaging, and other collaboration applications with communication services and technologies including IP telephony, email, voice mail, video and telepresence, unified communications will make it easier for staff, customers and business partners to interact in real-time from any device, regardless of location.
However these applications don’t necessarily work together effectively – nor was your network designed to ensure they would. If you are a business starting out on your journey to a unified communications platform our Pre-Deployment Assessment may help you define your requirements for this next generation network. Based on our lifecycle approach to network management our consultants will utilise a range of skills to work with you on planning your move to unified communications.
For businesses providing unified communications applications to businesses we can act as a partner to ensure the network is capable of delivering. This ensures your solution is not compromised by an insufficiency or oversight in the LAN infrastructure the service will be delivered over.
Our multi-vendor skills allow Networks First to work with mixed technology estates and recommend ‘best of breed’ technology whatever the legacy assets or future business requirements.