Our Expertise
At Networks First, we continue to build upon our technology focus by improving our skills and accreditations within the emerging technology markets and on developing a range of services in areas such as:
- IP Telephony
- Security and VPN
- Wireless
- Content Delivery Technologies
- LAN and WAN
We offer four hour call to fix SLAs in over 90% of the UK and provide a 24 hour, 365 day a year service based on restoration of network services rather than the traditional break-fix approach. We operate a centralised service desk with defined escalation procedures to ensure service excellence.
The table below illustrates the vendors and associated skills and accreditations the company holds.
|
Manufacturer &
Accreditation
|
LAN
|
WAN
|
IPT
|
WLAN
|
Security
|
Remote
Services
|
|
 |
NA
|
NA
|
NA
|
|
NA
|
|
 |
NA
|
|
|
|
TE
|
|
 |
|
NA
|
NA
|
|
NA
|
|
 |
NA
|
NA
|
NA
|
NA
|
NA
|
|
 |
NA
|
NA
|
NA
|
NA
|
|
|
 |
|
|
|
|
|
|
 |
|
NA
|
NA
|
NA
|
NA
|
|
 |
|
|
NA
|
NA
|
NA
|
|
 |
|
NA
|
NA
|
|
NA
|
|
 |
|
|
TE
|
|
TE
|
|
 |
NA
|
NA
|
|
NA
|
NA
|
|
 |
NA
|
|
NA
|
NA
|
NA
|
|
|
Aruba – Networks First has Aruba Wireless capabilities for site survey and commissioning
Avaya – Networks First has skills to design and install IP Office and Avaya Data (previously Nortel)
Brocade IP (formerly known as Foundry Networks) – Networks First has skills in design and commissioning of Brocade IP Networks
CA Spectrum – is used for our high end remote management service
Check Point – Networks First has four Checkpoint trained engineers
Cisco – Networks First has been a Cisco Silver Partner for six years and specialises in Advanced WLAN and Unified Communications Express. Networks First were awarded the UK & Ireland Services Partner of the Year Award in 2010.
Dell (PowerConnect) – Networks First has skills in the installation and commissioning of Dell PowerConnect
Enterasys – Networks First is an Enterasys Gold Partner
Extreme – Networks First has been an Extreme Silver Partner since 2000
HP Networking (including 3Com) – Networks First has 8 accredited Procurve and 14 trained 3Com engineers
Mitel – Networks First has the highest number of Mitel 3300 engineers in the channel
Packeteer – Networks First has skills in the installation and commissioning of Packeteer (now part of Bluecoat)