Amillan launches complete voice and data solution with help from Networks First
Redditch – 28 July2009 - Networks First, an independent provider of support services for network infrastructures, has signed a new partnership with voice and communication solutions provider, Amillan. Together, the two companies are providing a converged voice and data managed solution, Amillan ManageCom, to clients across a number of sectors including, finance, retail, contact centres, health, education and local government.
The Partnership will provide end users with a complete managed network solution that covers everything related to the voice and data network. By proactively managing and supporting the entire network, the two companies are able to support the core functionality, plus productivity applications including unified communications, collaboration and contact centres. The aim is to help companies make the most of their existing technology whilst increasing productivity, optimising uptime and reducing costs.
Phil Jordan, Managing Director, Amillan, explains; “Our partnership with Networks First means we can now provide more value added services to our customers, giving them the opportunity to have a fully managed service for voice and data. This will ensure we continue to build our strategic relationships with our customers as we can now provide them with advice and solutions for their entire voice and data infrastructure.
“Networks First’s solid experience in the service market also means that we can now restore service to our customers quickly should there be an issue. As we will have responsibility for the entire network, we will have full visibility and be able to take ownership of the issue, regardless of whether it lies in the voice or data network.”
Commenting on the new partnership, Peter Titmus, managing director, Networks First, said: “Working with Amillan we can combine our joint experience, expertise and innovation to provide exceptional converged network solutions and support services for end users. Amillan will be able to use all of Networks First’s services and by combining the skills of both companies, we will be able to deliver a complete proactive, fully managed service for voice and data.”
Notes to Editors
About Amillan
Amillan provides communications solutions to help businesses to achieve their strategic goals. Business process improvement, optimised efficiency and return on technology investment are just some of the deliverables. With a reputation for delivering solutions which make a real difference to business performance, Amillan is a trusted technology partner to many of the UK's leading businesses. Combining best practice with innovative communications technologies from Alcatel-Lucent, Amillan's clients benefit from streamlined communications environments where all parties are empowered to become more productive and more efficient - www.amillan.co.uk
About Networks First
Networks First is a specialist provider of converged network support services. Its people, passion and skills blend together creating a distinctive customer support experience. Going beyond the traditional ‘break fix’ approach, Networks First’s commitment is to the restoration and ongoing sustainability of networks. A partner focused support services organisation with multi-vendor and mixed technology capabilities, Networks First’s partners include Dell, Mitel and Westcon Convergence. Following its acquisition of ANS, a leading provider of support services for IP telephony solutions, Networks First is now the largest independent provider of converged network support services in the channel.
For more information
Please contact Louisa Constable/Emily Young at Portfolio Communications on 020 7240 6959 or email networksfirst@portfoliocomms.com
