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Managed Network Services

Managed Network

With organisations business operations being so highly dependent on IT services can they afford to take a reactive approach to their network? The Networks First Managed Network Service provides a proactive solution.

Networks First's Managed Network Service delivers proactive monitoring of network availability and performance, optimising the quality of service which the network delivers across our customer's organisations.

Networks are our core business so, as you'd expect, we have skilled staff in-house, on hand 24x7, based from our secure, fully manned Network Operation Centre (NOC)

Networks First has invested in the infrastructure to deliver. Our NOC team have multi-vendor accreditations and experience across LAN, WAN, Wireless LAN, Collaboration and Security technology architectures. The monitoring platform which is integral to the Managed Network Service has the full capabilities to manage network infrastructures, regardless of which vendor or multiple vendors have been deployed.

Fast Facts

The base Network Monitoring service delivers;

  • Network Availability Monitoring
  • Event and Alert Generation
  • Incident Management
  • Network Inventory Management
  • Weekly Configuration Back Up
  • Capacity Management
  • Wireless LAN Monitoring
  • Dashboard Summary

Management Modules can be selected from;

  • Performance Reporting
  • Port Assessment
  • VoIP Quality Monitoring
  • Traffic Analysis
  • Configuration Change Management
  • WAN Provider Management
Network Failure

By detecting atypical behaviour, this pro-active solution can identify issues before they become problems to prevent network failure, optimising performance and maximising user productivity. Our service is ideal for customers who need a robust and reliable system to manage their network, but also want to make the most of their resource and budgets.

Service Modules

The Network Management Service is a suite of integrated service modules which can be selected to provide a service tailored to the customer's requirements. As an out-tasking service it allows effective management of costs without sacrificing control.

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