Networks First are trained skilful and passionate people looking to drive IT efficiency through visionary infrastructure design. In order to achieve this, Networks First have developed kestrel, an essential business critical communications service which will minimise downtime and maximise business efficiencies.

Flexibility is central to the kestrel service proposition in today’s converged world. As IT networks become ever more business critical, avoiding or minimising network downtime becomes increasingly crucial. Kestrel empowers IT professionals to realise their potential and make a bigger difference to business improvement, thus resulting in growth.

 

The service includes:

Access to Networks First Portal

Spares included

The Networks First engineer will arrive with the correct spare in order to restore network service in the shortest possible time.

Access to spares for disaster recovery

Networks First has a vast stock of spares available in order to provide its customers with a level of network availability whenever possible.

Free technical Assistance

On tap knowledge and skill on any network related issue.

Penalty payments for non performance

Penalty payments for non performance apply on every fault call.

Off site back up configurations

This feature is excellent in a disaster recovery situation and assists a speedy response form our engineers.