The enthusiasm and expertise of our people is an intrinsic part of Networks First’s service delivery. Headquartered in the West Midlands our highly trained engineers operate across the UK working with partners such as EDS Global Field Services, Dell and Westcon Converged. We provide the highest quality support to end users through our partners.
Award winning documentation
As a result of customer feedback, Networks First developed a greatly simplified customer support service agreement. Previously a famously complicated document, it is recognised for its simplicity and accuracy by the renowned Plain English Society, winning the Crystal Mark award for plain English and clarity of content.
We have also pioneered the introduction of tailor made support contracts offering Service Level Agreements based on getting the network up and running.
