Facts and Figures
- 85 staff
- £9.3m turnover for year ending March 2009
- Supporting £64m of networking equipment
- £4.5m of network spares
- Accreditations include Cisco Systems, Nortel, Enterasys, 3Com, Extreme, Nokia, Checkpoint, Avaya, Mitel, Dell, Packeteer, Brocade, HP and Aruba.
- Supporting end user organisations including Travelex and Wragge & Co through partners.
Our engineers
The technical knowledge of Networks First engineers is of the highest level:
- Our support engineers have an average of 16 years, multi vendor, mixed technology experience
- In the last 12 months 300 man days have been spent on training activities
- £75,000 is spent on external training per annum
- Our engineers are supported by a team of industry leading service delivery managers
Superior Support
This superior level of support is backed up by a spares inventory in excess of £4.5m. A computerised Service Desk, Network Operations Centre and Technical Assistance Centre are the nerve centre of our business.
