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Networks First IT Career Opportunities

As one of the Best Companies to work for in the UK, Networks First is one of the UK’s leading suppliers of network services for converged infrastructures. Networks First is a credible, well established company with over 20 years operating in the channel, and we have recognised that developing employees from within is critical to our success. You can read more about the business, how we work, our talented staff and the services we provide on our website – www.networksfirst.com

Sales Administrator

The role of the Sales Administrator is working as part of a team to deliver excellent customer service through actively producing renewals, additions and new business quotations for Networks First customers. In addition to the role, the individual will cover Reception duties throughout the week and cover for annual leave.

IT and Excel skills are essential to the role, all other training will be provided.

The Sales Administrator is a permanent full-time position, working 37.5 hours per week Monday – Friday.

Location: Redditch

Salary: competitive (depending on experience)

Benefits: Private Health Care, Pension (company contribution of up to 5%), 25 days annual leave (plus public holidays), quarterly bonus half days, life insurance, income protection, childcare voucher, cycle to work scheme.

To apply please contact Leanne Cox at careers@networksfirst.com.

Who are Networks First?

Networks First is one of the UK’s leading suppliers of network services for converged infrastructures. Networks First is a credible, well established company with over 25 years operating in the channel, and we have recognised that developing employees from within is critical to our success. You can read more about the business, how we work, our talented staff and the services we provide on our website – www.networksfirst.com


First Line NOC Engineer.

Networks First is recruiting for a First Line NOC Engineer.

The role of the First Line NOC Engineer is to ensure the smooth running of our services, which requires a proactive approach to service delivery with a key focus on the customer’s experience. As the First line role you will be responding to alerts generated by management systems and carrying out first line diagnostics. This will involve providing customer centric support on a 24×7 365 shift basis.

Personal Development

Networks First will assist in the development of the individuals both from a technical and soft skills basis to allow for progression within the organisation

Vendor certification is vital to Networks First to as it enables us to obtain resources from vendors (Sales, Pre-Sales, TAC and SR), therefore the individual will have an appetite for training and certification.

As the role requires the individuals to keep abreast of new technology the individual will be required to spend 1 day bi-monthly on skills update such as increasing their product knowledge and protocol knowledge.

Who are Networks First?

As one of the Best Companies to work for in the UK, Networks First is one of the UK’s leading suppliers of network services for converged infrastructures. Networks First is a credible, well established company with over 20 years operating in the channel, and we have recognised that developing employees from within is critical to our success. You can read more about the business, how we work, our talented staff and the services we provide on our website – www.networksfirst.com

Your Skills

  • Entry level certification (or working towards) from one of the major vendors supported by Networks First or experience working with equipment from one or more of the major network vendors (Cisco, Extreme, Enterasys, Nortel, 3Com, Mitel, Avaya, Huawei and HP Networking)
  • Experience in dealing directly with customers in an on-site environment
  • Flexibility as the role will demand changes to work patterns at short notice. Engineers may also need to work within other Service Delivery teams as required
  • CRB and SC Clearance required due nature of supported contracts
  • ITIL Foundation (training will be provided)
  • Attitude and willingness to learn and progress

This is a customer facing role were written and verbal communication is extremely important.

This is an exciting opportunity for someone who has recently passed their CCNA, looking to develop their skills and progress within their career.

For further information or to apply please contact Leanne Cox at careers@networksfirst.com.


Account Manager/Director

As an Account Manager, you will need to deliver a sustained sales performance fit to achieve and exceed 100% of the target through finding new partners, opening new opportunities, as well as maintaining our existing our partners. Account Managers’ support Networks First’s decision to maintain its Channel Centric status.

An Account Manager’s target is made up of new business through selling managed services, professional services and multiyear annuity business.

Networks First is a national organisation, therefore as an Account Manager you will be expected to travel around the UK and attend four customer meetings per week.

Networks First are looking for someone who is highly focused and results driven, has exceptional communication skills alongside excellent presentation skills, selling and delegation skills, possessing integrity and credibility.

Who are Networks First?

As one of the Best Companies to work for in the UK, Networks First is one of the UK’s leading suppliers of network services for converged infrastructures. Networks First is a credible, well established company with 25 years of operating in the channel, and we have recognised that developing employees from within is critical to our success. You can read more about the business, how we work, our talented staff and the services we provide on our website – www.networksfirst.com

Your Skills

Will possess a strong IT services sales track record with demonstrable results in networking solutions selling with multi-vendor mix technology experience in the networking space.
Will possess drive and energy.
Will be committed to the achievement of excellence.
Strong numerical and analytical skills.
Experience of working with service delivery teams
Experience of driving and winning tenders
Relevant industry knowledge and experience
Will have experience presenting up to board level and have proven success at closing high value contracts
Demonstrable track record of significant revenue and gross margin generation with complex product mix and multi-line services and solutions into target accounts.
Will have the required presence, gravitas and knowledge to be credible at all levels in an organisation.
Consultative or solutions led approach to new business development
Strong commercial acumen combined with good market knowledge
Can balance strategy development and tactical execution.

Location: UK wide

Salary: attractive basic, OTE uncapped

Benefits: Car allowance, Private Health Care, Pension (company contribution of up to 5%), 25 days annual leave (plus public holidays), quarterly bonus half days, life insurance, childcare voucher, cycle to work scheme.

For a full job description or to apply, please contact Leanne Cox at careers@networksfirst.com.


Graduate IT Account Manager

Location: Head Office, Redditch, Worcestershire, B98 8QJ

Closing Date: 20th February 2015

Number of Vacancies: 2

Degree Requirement: 2.1 or above in business or a technology related field such as IT / networking

Benefits: Private Health Care, Pension (company contribution of up to 5%), 25 days annual leave (plus public holidays), quarterly bonus half days, life insurance, childcare voucher, cycle to work scheme.

About

At Networks First we are always on the lookout for our next Sales Stars, and are now on the hunt for new talent to join our Graduate Sales Programme. The programme encompasses a committed training schedule for the team followed by the introduction into account management where the graduates will take on a sales target and have the opportunity to earn commission. Networks First is committed to investing in new talent and provides an attractive benefits package to motivate you along the way. But don’t be fooled we expect 100% dedication to the task in hand, you’ll find the programme challenging and mentally stimulating and you’ll need to be creative as you go!

As one of the Best Companies to work for in the UK, Networks First is one of the UK’s leading suppliers of network services for converged infrastructures. You can read more about the business, how we work, our talented staff and the services we provide on our website.

As a credible, well established company with over 25 years operating in the channel we have recognised that developing employees from within is critical to our success. This programme will see that only the best succeed. Our graduates require a 2.1 degree or equivalent and have graduated in the last 2 years. But more importantly, we are looking for individuals with the hunger to succeed in sales, passion to achieve and the drive to do more for our prospects and customers.

The Programme

On your first day you’ll be introduced to the business and kick off on a six month boot camp style training programme. This programme will ensure you have the knowledge, skills and know how to be able to take on your own accounts. You will have the ability to earn commission on your sales from month six onwards. You’ll be tested along the way through different styles (from presentations, to data input) to ensure you’re learning at the rate we expect from you and that you have the opportunity to develop at pace in the industry.

The Role

As a Sales Executive you’ll be expected to sell our IT services to channel partners and deliver an exceptional customer experience. You’ll be managing accounts effectively, prospecting new channel partners, get to understand partner’s needs and develop account plans. Additional to this you’ll send and follow up on targeted campaigns. Other activity you’ll undertake will include marketing communications such as LinkedIn campaigns, quoting, data input and take part in Live Chat on our website whilst demonstrating a pro-active behaviour.

Career Development

Prove yourself and you could go far. You could be our next external account manager, or find yourself being invested in for further career development. Networks First invests in talent and development to ensure our staff are recognised as the best in the channel. We have a reputation to uphold!

Training Development

Our Sales Academy Manager is here to support you from day one. You’ll have a structured training programme to ensure you get the right support from us to succeed and attain relevant qualifications. You can be sure you’re in good hands.

For further information or to apply, please contact Leanne at leannecox@networksfirst.com.


Networks First Limited are recruiting for an

NOC Consultant

The service provided by Networks First is a restoration service and therefore NOC Consultants are required to resolve escalated incidents from First Line NOC or Field Service Engineers to guarantee that service to users is restored. Customer site visit will be required to resolve incidents that cannot be resolved remotely.

NOC Consultants are required to make complex changes for the managed services customer’s networks and for all security devices.

On an ad-hoc basis, NOC Consultants are require to provide assistance to the Pre-Sales team on network designs and verify designs technically.

A key element of the NOC Consultant role is to develop skills of First Line NOC Engineers and Field Service Engineers and therefore NOC Consultants are required to mentor engineers assist in their development both at a technical level and soft skill level.

As part of the Virtual NOC you are required to provide customer centric support as well as supporting First Line NOC Engineers and Field Service Engineers on an on-call basis.

Personal Development

Networks First will assist in the development of the individuals both from a technical and soft skills basis to allow for progression within the organisation.

Vendor certification is vital to Networks First to as it enables us to obtain resources from vendors (Sales, Pre-Sales, TAC and SR), therefore the individual will have an appetite for training and certification.

Who are Networks First?

As one of the Best Companies to work for in the UK, Networks First is one of the UK’s leading suppliers of network services for converged infrastructures. Networks First is a credible, well established company with over 20 years operating in the channel, and we have recognised that developing employees from within is critical to our success. You can read more about the business, how we work, our talented staff and the services we provide on our website – www.networksfirst.com

Your Skills

  • 5+ years’ experience in a support role with emphasis on Networks or Unified Communication & Collaboration (UC&C) environment.
  • As the roles requires mentoring of the First Line NOC Engineers and Field Service Engineers the individual will requires skills such as positive attitude, approachable nature and the ability to nurture other engineers.
  • Experience working with equipment from multiple major network vendors such as Cisco, Avaya Red, Avaya Blue, Mitel, Mitel Application Suite, Contact Centre, Check Point and Aruba.
  • Experience in dealing directly with customers.
  • Experience of supporting large scale, multi-vendor, complex installations of more than 3000 users.
  • Ability to obtain SC clearance (5 years UK address history)

Location: UK wide

Closing Date: 13th February 2015

Number of Vacancies: 1

Skill Level: 5+ years’ experience in a support role with emphasis on Networks or Unified Communication and Collaboration (UC&C) environment.

Benefits: Car allowance or company car (band C), Private Health Care, Pension (company contribution of up to 5%), 25 days annual leave (plus public holidays), quarterly bonus half days, life insurance, childcare voucher, cycle to work scheme.

For a full job description or to apply, please contact Leanne Cox at careers@networksfirst.com.

Find out more about our exciting Business Development Manager role. Visit our TalentHub

Networks First is a Great Place to Work

If you would like to contact Networks First for more information call us on 0845 850 5577 or use our Contact Us form.
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