Working with Networks First provides partners with business benefits both for themselves and their customers.
A very good experience and would recommend to others.
First time I've used during Out of Hours service, and it was reassuring to have someone knowledgeable and courteous.
I have dealt with several different staff from Networks First over the past month and found them all to be be courteus, helpful and patient.
Rik Irvine in particular has been massively helpful, friendly and responsive in assisting us with an IP telephone issue at l&a...
Rik talked through the issue logically and systematically and ensured the solution was an acceptable one. He also explained what the issue was, its cause and how the solution will resolve the problem.
Prompt and excellent service, went above and beyond ticket requirement.
The representative who came to site, explained every step of the way all tasks he undertook. there were no issues whatsoever. He also left his direct number in case of any issue.
Thanks a lot Phil